support

[Pete Young]

Can somebody tell me when support works ? how do we get them to fix problems with sites down etc ? I have tickets in the system daays old and no response at all.

[John]

Hello Pete,
I apologize for the problems with your server, something wrong with it on deepest level.
Now we are going to move your website and other customer from this server to new one if the problem won't be solved
during 24 hours. We will keep you updating in your ticket.

Thank you for your patience and sorry one more time.

John