+ Reply to Thread
Results 1 to 4 of 4

Thread: Email problem after French translation

  1. #1

    Email problem after French translation

    The new account and forgotten password validation emails do not work after my translation of the site into French.

    They work very well in English.

    Can you tell me the Phrase keys I need to check?
    Where should I look for the problem?

    THANKS

  2. #2
    Flynax developer Rudi's Avatar
    Join Date
    Dec 2014
    Location
    Planet Earth
    Posts
    3,223
    You need to do the following:

    in Common > Email Templates > find a corresponding template > Edit > Content

    Now you need to compare placeholders (variables) in the French tab with placeholders from the English tab

    They should be the same
    Last edited by Rudi; February 3, 2023 at 04:26 PM.

  3. #3
    The Email Templates seem correct.

    The problem is that when I click the button, the email is not sent if the language is in French.

    Only when an account is created and for forgotten passwords.

    Can you be more specific about the correct corresponding template.

    Thanks

  4. #4
    Flynax developer Rudi's Avatar
    Join Date
    Dec 2014
    Location
    Planet Earth
    Posts
    3,223
    You need to create a ticket and we'll check this issue

+ Reply to Thread