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Thread: Why all emails goes to spam?

  1. #1
    Senior Member
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    Why all emails goes to spam?

    Hello,

    For the account creation, listing creation, notifications sent to the user spam box

    It won't be good thing, if the user gets their email in spam. They can't check the spam folder everyone.

    How can I resolve this?

  2. #2
    Flynax developer Rudi's Avatar
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    Hello,

    Make sure you use smtp mail method in Basic Settings > Email > Mail method > smtp

    with filled smtp details

  3. #3
    Senior Member
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    Oh okay, I will use SMTP mail method.

    Thank You, Rudi

  4. #4
    SMTP does help but in my experience I still got mail to spam. Further investigation the cause could be bad ssl, blacklisted IPs, etc. Also you need to setup DKIM DMARC, it helps too

  5. #5
    Senior Member
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    Okay, then will configure DKIM & DMARC.

    Do you have any guide/article about configuring these DKIM & DMARC

  6. #6
    Quote Originally Posted by Pricky View Post
    Okay, then will configure DKIM & DMARC.

    Do you have any guide/article about configuring these DKIM & DMARC
    I think you can ask your host provider to do it for you.

  7. #7
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    Hello Wei Hong, By default SPF, DKIM records are already added into my DNS zone manager on WHM.

    The only thing i did is, DMARC using generator.

    I tested my email score at https://www.mail-tester.com/

    Quite surprisingly, my email score is 10/10

    Hope, here after my email won't be spammed.

  8. #8
    Congratulation. It should be much better now.

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