+ Reply to Thread
Results 1 to 7 of 7

Thread: picture rotated on mobile

  1. #1
    Member
    Join Date
    Apr 2021
    Location
    USA
    Posts
    51

    picture rotated on mobile

    Hello,

    On mobile, flynax always rotates picture to landscape even though picture looks fine and was taken in portrait. How do I fix this?
    I'm using 4.8.1

  2. #2
    Master
    Join Date
    Jul 2019
    Location
    Australia
    Posts
    478
    Quote Originally Posted by Tim Copper View Post
    Hello,

    On mobile, flynax always rotates picture to landscape even though picture looks fine and was taken in portrait. How do I fix this?
    I'm using 4.8.1
    "Automatic rotation issue after uploading images with a smartphone fixed"

    this is one of the fixes in 4.8.2

  3. #3
    Member
    Join Date
    Apr 2021
    Location
    USA
    Posts
    51
    Thanks Kiowa, but I don't wanna upgrade now. It would take too much trouble

  4. #4
    No trouble at all. Flynax has a service that will take care of it for you.

    Also, if you want fixes, you need to upgrade.

  5. #5
    Member
    Join Date
    Apr 2021
    Location
    USA
    Posts
    51
    Quote Originally Posted by Joe Can View Post
    No trouble at all. Flynax has a service that will take care of it for you.

    Also, if you want fixes, you need to upgrade.
    I believe that there is a fix for users with lower version.

  6. #6
    Member
    Join Date
    Apr 2021
    Location
    USA
    Posts
    51
    Hi Rudi,

    Would you kindly guide us how to fix this mobile rotation issue here. It's crucial as the majority of users are using mobile devices. I'm sure that not too many update to 4.8.2 or wanted to as of now. But still want to have this fixed.

  7. #7
    Flynax developer Rudi's Avatar
    Join Date
    Dec 2014
    Location
    Planet Earth
    Posts
    2,183
    Hello Tim,

    There are many changes required to fix the image rotation

    so you need to create a ticket with the request

+ Reply to Thread