Exactly. It's imperative (at least for me) to have a backup of all website files/folders and databases. I guess this comes naturally to me since I used to play with dedicated hosting on occasions, but not much anymore.
Biran
Originally Posted by Joe Can
My advice would be to contact HostGator support for backup support.
I reason I moved away from Cpanel was that their backup methods were not straightforward.
I do recall there were two ways to back up.
One method is what you mention.
I think you find the other method by entering "backup" on the search box at the top of the screen.
It is very hard to notice; but, the search box should be there.
Edit: Good point you make to not overlook that there are two backups to consider: