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Thread: response timeframe for customization ticket

  1. #1
    Master
    Join Date
    Jul 2019
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    Australia
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    response timeframe for customization ticket

    hello,

    how do i know if a ticket has been read by flynax staff?
    I submitted a ticket for customization on 11/12/20 but no response yet?
    Don't want to reply to the ticket as it states that it will be pushed back in the que.

    But i also feel that it might have been read by someone and did not reply?
    Dont know how busy flynax developers are?

    Thanks

  2. #2
    you could just reply to ring up. I think someone read it and transfer it to someone else more suitable for the task and something happened in between

  3. #3
    Flynax developer Rudi's Avatar
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    Dec 2014
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    Planet Earth
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    You can use Flynax chat to ask

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