I used the smtp email come via cpanel and recently, most emails went to users' junk box. If I paid and use a paid email services. Would it fix this problem? Any recomendation?
I used the smtp email come via cpanel and recently, most emails went to users' junk box. If I paid and use a paid email services. Would it fix this problem? Any recomendation?
Hello Wei Hong,
This issue happened with me before, emails went to the spam folder, I fixed it by https://www.spamhaus.org/lookup/ and adding DKIM and DMARC to DNS.
So If your Domain is listed on the Spamhaus Domain Blocklist (DBL), this Lookup tool will give you a link to information on what to do.
Dear Nazzal,
Thank you so much for your insight. Pretty useful. I check both the IP and domain name on spamhaus.org and they both clear. None was added in blocklist. So now I will take extra step to add DKIM and DMARC to DNS as you suggested. Hopefully it will fix the problem.
Thanks again, I appreciate it.
Hello Wei Hong,
Actually my hosting provider added it, I don't know how did. they generate the record but you can try this: https://dmarc.org/resources/deployment-tools/
Hopefully your emails will get fixed soon.
This might help you Wei Hong https://help.returnpath.com/hc/en-us...20for%20_dmarc.