category and sub category display

[Olcay Birgun]

Hi

I see some problem with the category select
let say i have a category:
For Sale
and sub category are > Cameras
Clothing and Shoes
Jewelry and Watches
and so on
so
when i select the category > For sale in needs to display also all the sub category ads on the list

but it is not display the subcategory ads
is there any option that i need to select to display when selected the category also the subcategory ?

thanks

[Rudi]

Hello,

Could you give more details of the problem with some screenshots?

or create a ticket

[Olcay Birgun]

Hi Rudi

yes the problem are when you click on for sale on teh menu it shows all the AD's under "For Sale"
For-Sale.png
next when you click on the site menu example:
For-Sale-01.png
"Home and Garden" there are 3 ADS under this category
then it shows
"There are no listings. Be the first to add a listing. "
For-Sale-02.png
but there are 3 ads on the site bar you can see and only when you click again it shows up

[Rudi]

Thanks for the explanation)

It seems that it's incorrect listing count on categories

Try to refresh it via Common > Refresh > Recalculate the number of listings in all categories

[Olcay Birgun]

i did "Recalculate the number of listings in all categories"
and "Rearrange category levels"
butstill the same

[Rudi]

ok, because you disabled Subcategory ads in parent category in Basic Settings > Listings

[Olcay Birgun]

Rudi sorry i didn know that this was the problem
but now it works and thanks to you i have learn where to disable and enable it

thanks