I made a ticket (WYG-998581) with an easy thing I need help with.

I have been away for some years but I'm back to make a new website.
Forgot my password and tried to recover it.

Im not getting the mail from Flynax site so I can recover my password.

It's almost been 24 hours and only got one reply from Nathalie wich I answered within 20 min almost 12 hours ago.