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April 15, 2020, 01:49 PM
#1
Junior Member
Auction: several e-mail notifications not working
Good Day, all together!
I just recognized that bidders do not get any notification in case of an outbid by another user.
The respective mail-template "increase_auction_bid" is activated in the admin panel.
Also, sellers get no notification about new or cancelled bids.
Any ideas, how to fix this?
Thanks.
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April 16, 2020, 09:26 AM
#2
Flynax developer
Hello,
We need to look into this problem on your site
for that you should create a ticket
Maybe your mail settings are configured incorrectly in Basic Settings > Email