setup membership plan, new user is active, user not able to submit a listing

[Christine Tavares]

I'm not using listing packages, only using Membership Plans to keep things simple.

I setup 3 membership plans. I created a user using another email address to test out the basic plan (allows 10 listings, add listing is checked off too). I was able to create the user.

Issue is when I tried to add listing, i selected property, choose the category, when i clicked the blue "select category" button, i got a red error message "the administrator hasn't yet assigned any listing packages to the category, please contact the administrator"

How to fix this?

[Rudi]

Hello,

it seems that your membership plan doesn't allow to add listings for these categories,

anyway, you can create a ticket and we'll examine the issue

[Christine Tavares]

I did create new categories and deleted one originally there, does this matter? If yes, then where do i go to link categories to membership plan?

[Rudi]

Make sure that the option to add listings for your listing type (Property) is enabled in your account type > Options

otherwise, create a ticket to check this problem