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March 16, 2020, 05:33 PM
#1
Junior Member
setup membership plan, new user is active, user not able to submit a listing
I'm not using listing packages, only using Membership Plans to keep things simple.
I setup 3 membership plans. I created a user using another email address to test out the basic plan (allows 10 listings, add listing is checked off too). I was able to create the user.
Issue is when I tried to add listing, i selected property, choose the category, when i clicked the blue "select category" button, i got a red error message "the administrator hasn't yet assigned any listing packages to the category, please contact the administrator"
How to fix this?
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March 17, 2020, 04:42 AM
#2
Flynax developer
Hello,
it seems that your membership plan doesn't allow to add listings for these categories,
anyway, you can create a ticket and we'll examine the issue
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March 17, 2020, 03:29 PM
#3
Junior Member
I did create new categories and deleted one originally there, does this matter?
I did create new categories and deleted one originally there, does this matter? If yes, then where do i go to link categories to membership plan?
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March 18, 2020, 04:57 AM
#4
Flynax developer
Make sure that the option to add listings for your listing type (Property) is enabled in your account type > Options
otherwise, create a ticket to check this problem