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Thread: Auction: several e-mail notifications not working

  1. #1

    Auction: several e-mail notifications not working

    Good Day, all together!

    I just recognized that bidders do not get any notification in case of an outbid by another user.
    The respective mail-template "increase_auction_bid" is activated in the admin panel.

    Also, sellers get no notification about new or cancelled bids.

    Any ideas, how to fix this?

    Thanks.

  2. #2
    Flynax developer Rudi's Avatar
    Join Date
    Dec 2014
    Location
    Planet Earth
    Posts
    1,577
    Hello,

    We need to look into this problem on your site

    for that you should create a ticket

    Maybe your mail settings are configured incorrectly in Basic Settings > Email

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