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Thread: Can't Find My website-HTTP 500 error

  1. #1

    Can't Find My website-HTTP 500 error

    Hello All,

    I have version 4.7 and I am having an issue reaching the website. I keep getting an internal server error when I try and navigate to the site. We uploaded an SSL certificate and got a dedicated ip over the weekend, and since that time everytime I try to reach the site either through user interface in the admin panel or just typing in address, I am taken to a blank white page, or I get the page below:

    [URL="https://videoverts.com"]videoverts error page.jpg

    Any ideas on what could be going on?

  2. #2
    You can create a new ticket with the problem or send ftp access to my PM and I will check your site.
    Flynax technical department,
    Best wishes.

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