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Thread: Question about changing plan

  1. #1

    Question about changing plan

    If a user currently has a featured listing that has 3 days featured, and 7 days non-feature left. He will be on vacation for the following 2 weeks starting tomorrow and he decided to extend the duration using a regular 30 days plan now. How can he do that without losing the remaining 3 days featured?

    Because if he goes ahead and update plan to the 30 days plan. He will lose the remaining 3 days featured, the listing will be changed to none-feature. Should featured duration and regular duration count separately

    Thank you for reading.

  2. #2
    Hi,

    No comment on this situation?

  3. #3
    The best way is using a smartphone with good Internet connectivity on vacation.
    As you know, listing live calculation have some problems.

  4. #4
    Hello Wei,

    You are absolutely right. a user will lose their featured. Right now doesn't exist any way to solve it.
    Viktor,
    Flynax technical department,
    Best wishes.

  5. #5
    Quote Originally Posted by Bahram Soltanirad View Post
    The best way is using a smartphone with good Internet connectivity on vacation.
    As you know, listing live calculation have some problems.
    Yes Bahram, it could work that way.

    Quote Originally Posted by Viktor View Post
    Hello Wei,

    You are absolutely right. a user will lose their featured. Right now doesn't exist any way to solve it.
    Hi Viktor,

    Would you and Flynax team consider a solution for this situation. I think separating featured duration and regular duration would work. As of now, user can buy plan again to extend their regular duration, and it would be bad that they can't extend their regular duration because they have featured duration.

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