Changing plan bugs

[Viktor]

About "Location dropdown menu" I think exist some js error that's why 2nd level doesn't work. I suggest you create a new ticket with the problem.

About plans. Please check my screesnhots:
My plan Bronze Package https://prnt.sc/kkp78z
Changed to Free Package https://prnt.sc/kkp7z5
Checked on edit listing page: https://prnt.sc/kkp8nq

[Bahram Soltanirad]

Hello All,

We will fix it in the next version of the product which we will release it soon.

Hello Viktor, Unfortunately the problem still exists in 4.7

[Viktor]

I suggest you create a new ticket with the problem or send ftp access to my PM I will check it.

[Bahram Soltanirad]

I suggest you create a new ticket with the problem or send ftp access to my PM I will check it.

Hello Wei, please confirm if the problem still exists.
Hello Viktor, I have 4.6.2 at the host and 4.7 at my local server.
I also checked with demo. It still exists and also there are two different results if you change the plan with Edit process or Upgrade/Renew process.

[Wei Hong]

Hello Wei, please confirm if the problem still exists.
Hello Viktor, I have 4.6.2 at the host and 4.7 at my local server.
I also checked with demo. It still exists and also there are two different results if you change the plan with Edit process or Upgrade/Renew process.

I lost track and forgot about this important bug. I have 4.7 will test it tonight

[Wei Hong]

I'm very sad. The bug is still there on version 4.7. Here is my test very similar to initial test 3 months ago


Initial Expiration Date: 20-11
Change A (3days) to B (7days): 01-12 <-- NOT OK. Should be 27.11 (+7)
Change B to B: 8-12 <-- OK if count from 01-12, its +7 days
Change B to A: 7-12 <-- NOT OK. Should be 11-12 (+3) but it (-1)
Change A to B: 18-12 <-- NOT OK. (+11). Should (+7)
Change B to A: 17-12 <-- NOT OK. (-1). Should (+3)
Change A to A: 20-12 <-- OK. (+3)
Change A to B: 31-12 <-- NOT OK. (+11). Should (+7)
Change B to A: 30-12 <-- NOT OK. (-1) Should (+3)

Break down:
- OK if update the same plan such as A to A or B to B
- PROBLEM when update different plan:
+ A to B: script add duration of both A and B, while it should only add B
+ B to A: script subtract duration by 1, while it should add duration of A
----> The correction is: Script should add duration of plan that you change to. Just that. ((((((

This is a big problem. We can't charge user for using such inconsistent service.

[Wei Hong]

Hi,

Just to keep people posted that this issue still exist since 4.6.2. Is there any temporary fix until we have official fix?
I can't charge people if they paid for more days but got reduced days instead. ((

[Wei Hong]

I'm just curious is it only me who's planning to charge for using posting plan?
Because this is not going to work if customer paid extra money to extend their service and got reduced service instead. (((((

[Pete Young]

this should be fixed by support yes in a ticket ?

[Wei Hong]

this should be fixed by support yes in a ticket ?

I got a quote for fixing it right now. Or wait for next update, which you know not even an estimated release date yet so it could take months if not a whole year. ((((( I have been with flynax for years and was using free plan, just recently decided make some paid plan for some income and immediately come across this bug. Still surprise that no one seems to care about it, which means not too many people making money from it? At least from using posting ads plan?