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Thread: Where can I find the UNSUBSCRIBE links

  1. #1
    Junior Member
    Join Date
    Jun 2018
    Posts
    26

    Where can I find the UNSUBSCRIBE links

    I can't seem to find the UNSUBSCRIBE option to be able to add it to subscriber emails.

    Where is it?

  2. #2
    Right now unsubscribe link exists only in massmailer plugin. You cannot unsubscribe from other places on the site.
    We are working on it and in the next version of the product, you can unsubscribe from all emails.
    Viktor,
    Flynax technical department,
    Best wishes.

  3. #3
    Senior Member
    Join Date
    Dec 2023
    Posts
    156
    Do alert and other emails sent now include an unsubscribe link at the bottom of each email? Or is this an option?

  4. #4
    Every email from the Massmailer plugin includes the unsubscribe link in the footer part.
    Viktor,
    Flynax technical department,
    Best wishes.

  5. #5
    Senior Member
    Join Date
    Dec 2023
    Posts
    156
    Is there an option to include a one-click email unsubscribe link in search alerts, or other emails sent through the site.

    For example, I love the idea of adding search alerts to my site. My visitors have asked for this feature for a while, so it's great that flynax includes this feature. But I want to be careful that I don't get emails sent from the site labeled as spam.

    I'm afraid some visitors may create a search alert, and then later when they are no longer interested, might not go through the process of logging into the site to remove the alert.

    I imagine each search alert set has an id number., so it would be nice if the search alert could include a one-click unsubscribe at the bottom such as <click here to unsubscribe - cancel this search email alert> That way if someone reading their email later on wants to unsubscribe, hopefully they click that instead of hitting the spam or junk mail button!

  6. #6
    Senior Member
    Join Date
    Dec 2023
    Posts
    156
    1.) When viewing different emails in gmail for example from companies such as lands end which include an unsubscribe link, if you click the spam icon in gmail you get
    ( report spam ) ( unsubscribe ) (with unsubscribe highlighted, prompting you to unsubscribe instead of reporting spam)

    2.) When viewing emails from reddit you get
    ( report spam ) ( go to website to unsubscribe )
    which is similar to #1.

    3.) If the email doesn't include an unsubscribe link, when you click the spam button you get two buttons to report
    (report spam) (looks suspicious)

    4.) Other emails that don't include an unsubscribe link, if you click the spam button it directly marks it as spam.

    I'm not sure what is required exactly to produce the first (or second) result where the gmail spam icon has ( report spam ) ( unsubscribe ) but that would seem to help prevent future problems.
    Last edited by Horizon; January 16, 2024 at 08:10 AM.

  7. #7
    I suggest you create a new ticket with the request. Our developers will answer you.
    Viktor,
    Flynax technical department,
    Best wishes.

  8. #8
    Senior Member
    Join Date
    Dec 2023
    Posts
    156
    Will do. Thanks!

    I have a few customizations and questions that are more important to me to get help with first, but I'll ask you about this in a bit. Much appreciated, as always.

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