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  1. #11
    Junior Member
    Join Date
    Jun 2018
    Quote Originally Posted by Rudi View Post
    Use the same details which you use for your customer area

    we're not trying to utilise your 1 month support because we reply to your tickets

    but if you don't get emails it doesn't depend on us directly and probably caused by your email service (also try to check your spam folder)

    So, my month is up and I have had no support and I would like someone to please INBOX me here with wherever you feel I am not getting my messages so I can get you to fix my script so I can activate it..

    Unfortunately my support expired a few days ago and I had a scheduled week away that did not involve a classified script on a laptop and could not continue this useless back and forth chat. I have logged in and I have no idea where your messages are being delivered..

    There is nothing wrong with my email because when I reset my passwords your system emails without an issue, and I have received emails with support case numbers but nothing further past that and there are NO MESSAGES in there..

    I really would appreciate some assistance to run a script I have paid for now over 5 weeks ago.

    I am trying to upload screen shots of my inbox for you, and I seem to not be able to do that either...

    Thank you

  2. #12

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