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Thread: Listing created email notification

  1. #1

    Listing created email notification

    Hi Flynax experts,

    I noticed that when a user creates a listing, if they select a free listing plan they receive a "listing created" email, but when they select a paid listing plan they do not get this email.

    In my email templates i have this email template: free_active_listing_created

    Is there a way that all users get this email notification and not just free listing plan users?


  2. #2
    Flynax developer Rudi's Avatar
    Join Date
    Dec 2014
    Planet Earth
    Hello Chris,

    In fact, users get emails in any cases
    in case of premium plan, maybe during the payment step some error occurs

    I suggest creating a ticket so that we can look into the problem

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