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Thread: Flynax dead after only 1 week

  1. #1

    Angry Flynax dead after only 1 week

    Hello

    My Flynax software don't work anymore
    Last edited by Olivier Pequin; March 30, 2018 at 02:48 PM.

  2. #2
    I can’t log in into the admin panel : it is written “loading” but it never reachs the admin panel.
    People cannot post new ad : "A system error has occurred; please see the error log or contact Flynax “

    It all happened after I clicked on Install on the IPGeo plugin I think...

  3. #3
    Senior Member
    Join Date
    Aug 2014
    Posts
    163
    When you delete files /tmp don't work ?

    Look /tmp/errorLog/errors.log and post the error details

  4. #4
    More than 24h after opening a ticket, no answer from the Support service

    Hundreds of customers are pissed off after me... I expected a better service and reactivity...
    Hope they will soon solve the issue !!!

  5. #5
    It's weekend I think they are offline. If you can explain in more detail may be we can help. I have no idea what is wrong with your site

  6. #6
    Senior Member
    Join Date
    Aug 2014
    Posts
    163
    Hello, you should work on a clone site in subdomain, never to have any bug live: s


    No backup before adding the plugin? History of getting the site back on track ?

  7. #7
    Hello Olivier,

    Excuse me for the delay,
    I have answered you in the ticket. I think exist some problem with the database privilege. Need access to the database manager.
    Viktor,
    Flynax technical department,
    Best wishes.

  8. #8
    Thanks a lot Viktor !
    I have just sent you 2 emails with database info

  9. #9
    Hello Oliver,

    No need database info. I need database manages. Cpanel or Plesk panel or some other panel with mysql database wizard.
    Viktor,
    Flynax technical department,
    Best wishes.

  10. #10
    It works now !

    Thanks a lot Viktor for having spotted the database issue.
    It was full after the installation of the IPGeo plugin !

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