Problem with free package

[Ed]

Actually, if you use a single listing package once you added a single listing you should update your package via account area (My Listings > some listing > Renew/Upgrade Package)

Hello Rudi,

The problem is that the system says it is exceeded, even if the user has not used it at all.

Clarifying better ... the user never used the plan (Free) and even then the system says it is exceeded (Used-Up)

screen-error2.jpg

If the value is other than zero, the error occurs

screen-error2.jpg
Attachment 2812

Thankyou