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Thread: import category problem

  1. #1

    import category problem

    Hello!
    I am trying to import categories with a Category Import/Export plugin but there is no a result.
    I've checked the file structure, and the file type, all is right. I've also checked file in flynax demo and it works there right.
    But on my site, after I chose a file and push button "import" I see a text that there is no data (where must be categories from the file). As I understand my script can't read a file for some reason.
    Where can be the problem?

    P.S. exporting working great.

  2. #2
    Flynax developer Rudi's Avatar
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    Hello,

    It's better to create a ticket cause the problem is individual

  3. #3
    Hello Alexey,

    Would you please send us to file with categories. I will try to import it on my side.
    Viktor,
    Flynax technical department,
    Best wishes.

  4. #4
    Rudi and Viktor, thank you for the quick response! I'd better send all the information including import file in ticket.

  5. #5
    Rudi, I created ticked with this problem. Ticket ID is: ZEW-833754 Import problem in Category Import/Export plugin

  6. #6
    I found the problem. As I expected the problem was in turned off php modules on my server. To use this module you need to turn on zip php module and the problem go off.

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