Modifications to 4.01

[Morgan Bohman]

Hi All,
I have done a mod in which I installed a Live Chat support. I found a good free service for this, which not only let me chat and help my customers, I can also browse together with them and see their localisation.
If someone is interested in how I inserted the mod, I can tell you that the code from the supplier have to be inserted into user_navbar.tpl, if you want it to be shown as mine is.
The code have to be

Only registered members can view the code. 

And if you want to have the same design as the login design, use

Only registered members can view the code. 

The user_navbar.tpl is located under templates/your template/blocks/ and I inserted my code in the first line, like this:

Only registered members can view the code. 

Click my signature to see how it turned out.

//Morgan

[Petrache Nicolae]

Hi All,
I have done a mod in which I installed a Live Chat support. I found a good free service for this, which not only let me chat and help my customers, I can also browse together with them and see their localisation.
If someone is interested in how I inserted the mod, I can tell you that the code from the supplier have to be inserted into user_navbar.tpl, if you want it to be shown as mine is.
The code have to be

Only registered members can view the code. 

And if you want to have the same design as the login design, use

Only registered members can view the code. 

The user_navbar.tpl is located under templates/your template/blocks/ and I inserted my code in the first line, like this:

Only registered members can view the code. 

Click my signature to see how it turned out.

//Morgan

in my case, it worked with

Only registered members can view the code.

without style="float: left; margin-top: -11px;" i would end up with broken layout. now, all is perfect

after you have it running into website you need to download and install the utility from http://www.onlinechatcenters.com/blog/ - OCC for Windows : Version 2.0.57.1 in my case.
once you have it installed, you have to login and will be asked for :
1.the account number -that will show in top right corner, after you login into the account and hit on My Account - it looks lik Account Number: xxxxx
2.the operator name and password -wich you have created during the Sign Up from main page

All the credit goes to Morgan Bohman so THANKS

[Morgan Bohman]

Great! Where's the link to your site so we can see?

[Petrache Nicolae]

Great! Where's the link to your site so we can see?

will delay for the moment the link since the website is still in development and at the moment is passworded

[Petrache Nicolae]

the chat platform is quite ok but it has it's limitation. romanian language is not supported and i have translated all the fields but some are not showing (* Question or Comment:, * Email Address. they will show in english. support is offered just for payed version.

[Chris Brown]

the chat platform is quite ok but it has it's limitation. romanian language is not supported and i have translated all the fields but some are not showing (* Question or Comment:, * Email Address. they will show in english. support is offered just for payed version.

you could try zopim[dot]com, they do a free chat and think they support romanian

[Petrache Nicolae]

you could try zopim[dot]com, they do a free chat and think they support romanian

thanks. have added like this

sign up for an account to www.zopim.com
during this process you will receive a code wich you should insert into user_navbar.tpl , in line 2, like this

<div id="user_navbar">{literal}
ADD CODE FROM ZOPIM
{/literal}</div>

the whole chat is done via webpage as oposed to onclinechatcenters where the chat is done via a program wich you have to install on any pc you use. without the program you can't chat.
in other words, both programs have good parts and bad part, depending on how you view the problem.

zopim does support many language (including romanian) and has a auto select language feature-remain to be sean how good is and as well, it allows 2 chats at the same time (for the free account) wich onlinechatcenters does not allow it.

personaly, i prefer the onlinechatcenters (even if it means to install it into diferent pc's) and it would be great if others can propose similar platforms (free) with at least 2 chats at the same time and romanian language or ability to translate it (real translation and display). the main reason is that the program from onlinechatcenters runs minimised and if a user contact us, the program will pop up. in the case of zopim, i will hear a ring and that is all. i tent to work on many webpages at the same time and this is a problem for me (i don't have sound on always).

[rosegarden]

I am also deciding between zopim and olark

Like to find out did it make ur site load slower?

Is it possible to put it at the footer.tpl so that the site can load first before the site?

[Petrache Nicolae]

I am also deciding between zopim and olark

Like to find out did it make ur site load slower?

Is it possible to put it at the footer.tpl so that the site can load first before the site?

i have running now both solutions presented here and from what i can see the impact onto the website is minimal (great) but as a notice the zopim loads after the onlinechatcenters.
will take a look at the olark solution to see how is it. does that allow romanian or real translation of the texts?