Dear Vikor,

My Site is down while doing upgrade from 4.5.1 to 4.5.2, i submited ticket 5 days back, after two days they asked for FTP details, and now agein three days gone .

Site is down from last 5 days, when site is down it should be considered as critical then the support should be little urgent. now its more then 5 days, its not solved.

how can we get confidence on support when things are not solved for 5 days when we needed the most. where should we go and ask for support when developer are not supporitng in time.

Please find my site is showing below error, let me know how to solve it, so that i will do it my self.

MYSQL ERROR
Error: Unknown column 'Class' in 'field list'
Query: SELECT `Name`,`Class`,`Plugin`,`Code` FROM `fl_hooks` WHERE (`Status` = 'active')
Function: getAll
Class: rlDatabase
File: /home1/ebuddy16/public_html/includes/classes/dbi.class.php (line# 370)