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Thread: 500: Internal Error This website is unavailable at the moment

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  1. #1

    500: Internal Error This website is unavailable at the moment

    I have been getting this since mid August.

    Clearing Cache works for a while, it came and left on Chrome now its on all browsers. I have not been able to access the front end of my site at all. Neither have any repeat visitors. Does anybody have a fix for this, my ticket is 2 weeks old now and no fix, please can anyone assist?

    Not sure what changed I host with Hostgator. The thing is I can access and make changes in back end, so the system is up. I updated IP Location Database plugin and then all this started. I disabled the plugin now in the admin panel but still get errors.

    I am now at point where I will do a new clean install if I am sure this will resolve the issue and prevent it from happening again, but I am not sure this will be the case. Any advice from anyone would be greatly appreciated.

  2. #2
    Hello Wynand Britz,

    Can you send me FTP access, your domain name and ID of ticket with this problem?
    Thank you, Curtis.
    @Flynax Company

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