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Thread: When the user forget his username ??

  1. #11
    Hello Musfir Alotaibi,

    But if user set only username without first and last name system will set username only without first and last name.
    In system exist condition for it:

    PHP Code:
    Only registered members can view the code
    That's why I can say you that set username and First, Last name will be incorrect.
    Viktor,
    Flynax technical department,
    Best wishes.

  2. #12
    Hello everyone , hello Viktor

    you may be didn't understand me enough , my website user now, cannot get his username if he forget it , because if he press "FORGOT YOUR PASSWORD" , he will received email message contains his first,last name ,and link to reset password only . this is what happen in my site
    I tried to include username in that email message but i failed
    {username} in my email template shows first,last name . it does not shows username for the user.

  3. #13
    Hello Musfir,

    Go to ftp://includes>>controllers>>remind.inc.php and find code
    PHP Code:
    Only registered members can view the code
    find line: $profile_info['Full_name'] and change to $profile_info['Username']
    Save and check again.
    Viktor,
    Flynax technical department,
    Best wishes.

  4. #14
    Quote Originally Posted by Viktor View Post
    Hello Musfir,

    Go to ftp://includes>>controllers>>remind.inc.php and find code
    PHP Code:
    Only registered members can view the code
    find line: $profile_info['Full_name'] and change to $profile_info['Username']
    Save and check again.
    Hello Viktor

    Unfortunately, this change does not work, email message still as it was , only the first and last name and link
    It is not reasonable that a user can not restore the user name.
    Now users of my the site send me request via e-mail to get the user name!!!

    I wonder , am the the only one who has this problem ?

    I submitted a ticket, (Ticket ID:IHG-369029) , is This is the reason for delay in reply. and am still waiting .
    Last edited by Musfir Alotaibi; August 24, 2016 at 06:13 AM.

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