Hello
Some listing details page show undefined page , the listing is exist in property page , but when press to show listing details page , error 404 page has appeared
and the strange thing , when I check these listing through admin panel , I found the name of the owner is (administrator) ,and no seller info ,no listing info.
this problem happens only with a few no of listings .
any help to solve this issue ?
Hello Musfir,
I suggest you check the listing data and owner via database. Maybe somebody removed rows with account details from accounts table.
In this case you change the owner of listing.
Thank you, Curtis.
@Flynax Company
Hello Curtis
thanks for fast reply , I will try to do that .
Hello
Any help to fix this frequently problem ?
it does not occur for a particular account!
Last edited by Musfir Alotaibi; August 25, 2016 at 03:05 AM.
Hello
The problem still exist ,although i deactivated administrator account ,
it does not occur for a particular account!
I'm afraid , I do not have sufficient knowledge to edit database . and I have never dealt with the database.
problem through AP.jpg
problem through AP .jpg
This problem does not always occur , but occurred in different times
any help to fix this .
Regards
Hello Musfir,
Can you send me FTP access and your domain name to my PM? I'll check it.
Thank you, Curtis.
@Flynax Company
Hello Curtis , FTP access has been sent.
thank you.
Hello Musfir,
I've fixed this problem with exist listings.
By some reason these listings don't have value in Account_ID column in listings.
I've activated your admin account and add these listings to your admin account.
But i couldn't reproduced this issue, i've created some testing listings successfully.
Let us know if you know how we can reproduce this problem.
Thank you, Curtis.
@Flynax Company
Hello Curtis
thank you for help
really i don't know how this issue reproduced . one of your test listing was contains this problem , when i pressed to your test listing to show listing details , undefined page has appeared to me
Regards
Hello Musfir,
Are sure about that? Because i removed all test listings from site.
In any cases let us know (in ticket system) if will know how it can be reproduced, maybe it's a bug in system and we need fix it.
Thank you, Curtis.
@Flynax Company
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