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Thread: Installation Request Timeline

  1. #1
    Junior Member
    Join Date
    Aug 2016
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    1

    Installation Request Timeline

    Just wondering the the typical timeline is for an installation request from support.
    Opened a ticket 8 hours ago and still no response.

    Thanks for the help!

    Joe

  2. #2
    Sales Department David's Avatar
    Join Date
    Oct 2010
    Posts
    26
    We apologize for the delay but sometimes we experience peaks and simply don't have time to install a site within an hour. I checked with Kevin; he said he'd fixed your site and it is up and running. Let us know in the tickets if you have any issues or questions.
    Sales Manager
    Flynax Company

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