Hi all,
Today I'd like to tell you about common issues that you may experience when configuring Facebook Connect Plugin. The issues are not critical but can have an effect on performance of the Plugin.
If, after creating your application under Facebook and entering App Key and App Secret, you got an error message in Facebook pop up when logging:
Or nothing after click.
It means that you entered incorrect data under the application configurations.
First of all you should make sure that a url specified in the url field is identical to the one of your site (the one that you can see in the browser address bar),
for example if your domain is www.domain.com then you should enter http://www.domain.com.
If your domain does not have www or there is a redirection from www.domain.com to domain.com then you should enter http://domain.com.
If you entered a correct url of your site but the Plugin still does not work we offer the following solution to the problem:
1. Go to your Facebook applications at http://developers.facebook.com/apps/
2. Select an application and click on the "Edit App" button;
3. Make a screenshot of the page; and
4. Submit a ticket with the screenshot attached to the ticket.
Our Technical Department will be able to help you after getting the details above.
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