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Thread: White screen error for registration/login

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  1. #1

    White screen error for registration/login

    After completing the registration form, I am redirected a blank white page. If anyone knows of a quick fix, please post it here so I can get this taken care of.
    Thanks in advance!

    I submitted a support ticket with my login & ftp credentials.

  2. #2
    Hello Mark,

    We got your ticket. Checked your site and reply you.
    Waiting your reply in the ticket.
    Thanks

  3. #3
    I got a white screen today whenever I login. I have to press refresh for it to work again. It happened after I applied this fix for facebook.
    http://www.flynax.com/forum/showthre...ite+page+login

    Can some1 advice.

  4. #4
    Hello Wei Hong,

    Please send me on my PM your site name and access on site.
    I will check and try to help you.
    Thanks.

    Quote Originally Posted by Wei Hong View Post
    I got a white screen today whenever I login. I have to press refresh for it to work again. It happened after I applied this fix for facebook.
    http://www.flynax.com/forum/showthre...ite+page+login

    Can some1 advice.

  5. #5
    Hi Dmitry,

    Thank you but I restore the data and its ok now.

  6. #6
    Hello Wei,

    Glad to hear it I am happy when user can solve problems himself.
    Viktor,
    Flynax technical department,
    Best wishes.

  7. #7
    I know its weird but the problem went away.

  8. #8
    Quote Originally Posted by Wei Hong View Post
    I know its weird but the problem went away.
    Hello Wei Hong,

    So, in this case i suggest you enable a debug and detect error.
    You need make following:
    1. go to FTP and find a file /includes/config.inc.php
    2. find row -> define( 'RL_DEBUG', false );
    3. change it to following -> define( 'RL_DEBUG', true );
    And after it you can see the php notification about your error.
    It help you and us for fixing it.
    Thank you, Curtis.
    @Flynax Company

  9. #9
    Quote Originally Posted by Curtis View Post
    Hello Wei Hong,

    So, in this case i suggest you enable a debug and detect error.
    You need make following:
    1. go to FTP and find a file /includes/config.inc.php
    2. find row -> define( 'RL_DEBUG', false );
    3. change it to following -> define( 'RL_DEBUG', true );
    And after it you can see the php notification about your error.
    It help you and us for fixing it.
    Dear Flynax Dev,
    I know it's funny, but I got the bug again. I got a blank page after I input my login info: user, pass, and then hit login. I have enable RL_DEBUG, true, but the error_log doesn't show anything. Any idea how to fix it?

  10. #10
    Quote Originally Posted by Wei Hong View Post
    Dear Flynax Dev,
    I know it's funny, but I got the bug again. I got a blank page after I input my login info: user, pass, and then hit login. I have enable RL_DEBUG, true, but the error_log doesn't show anything. Any idea how to fix it?
    Hello Wei Hong,

    1. New webservers don't show 500 error, but create new error.log file in root directory of website, check it. And check our local error.log file in /tmp/errorLog/errors.log
    2. You can create a ticket and we'll check it.
    Thank you, Curtis.
    @Flynax Company

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