White screen error for registration/login

[Wei Hong]

Hello Wei Hong,

So, in this case i suggest you enable a debug and detect error.
You need make following:
1. go to FTP and find a file /includes/config.inc.php
2. find row -> define( 'RL_DEBUG', false );
3. change it to following -> define( 'RL_DEBUG', true );
And after it you can see the php notification about your error.
It help you and us for fixing it.

Dear Flynax Dev,
I know it's funny, but I got the bug again. I got a blank page after I input my login info: user, pass, and then hit login. I have enable RL_DEBUG, true, but the error_log doesn't show anything. Any idea how to fix it?

[Curtis]

Dear Flynax Dev,
I know it's funny, but I got the bug again. I got a blank page after I input my login info: user, pass, and then hit login. I have enable RL_DEBUG, true, but the error_log doesn't show anything. Any idea how to fix it?

Hello Wei Hong,

1. New webservers don't show 500 error, but create new error.log file in root directory of website, check it. And check our local error.log file in /tmp/errorLog/errors.log
2. You can create a ticket and we'll check it.

[Wei Hong]

Thanks Curtis,

I had a ticket with Alex, can I report in the old ticket or should I create a new one?

[Curtis]

Thanks Curtis,

I had a ticket with Alex, can I report in the old ticket or should I create a new one?

I think that new ticket will be good