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Thread: Flynax dev available for quick question now?

  1. #1

    Question Flynax dev available for quick question now?

    Hello,

    Is there a Flynax dev available for a quick chat right now?
    I have a small question for a dev, but can't wait 4 days for a ticket.

    Thx

  2. #2
    Hello Matthieu,

    Please write your questions here, we will answer to you. I hope
    Viktor,
    Flynax technical department,
    Best wishes.

  3. #3
    I have opened a ticket, I guess we are in opposite time zone ;-)

    Could you look at the ticket? MUO-426123
    Nothing bad, but I'd like to know fast when and how much it could.
    It is easy job, I could do it myself, but don't have the time this week.

  4. #4
    Hello Matthieu,

    This ticket was created yesterday only and today our co-worker answered to you. I don't see any 4 days without responses.
    He will answer you ASAP but you should wait sometimes because we have many other clients and tickets.
    Viktor,
    Flynax technical department,
    Best wishes.

  5. #5
    Hello,
    It is ok, I wanted to chat with someone yesterday when possible. 30 second of chat is easier sometimes than tickets ;-).
    Nevermind, it is ok and I think we have too much time zone difference.

  6. #6
    Hello Matthieu,

    We have chat support but only for general questions. Technical questions and support only through tickets and forum.
    Viktor,
    Flynax technical department,
    Best wishes.

  7. #7
    Hello Viktor,

    we need for Technical questions it will be easy to understand and resolve problem quickly otherwise it will take more time to fix the problem see my case I have updated my URL 6 months back like www.citiname.jippy.in it has lot problem one by one keep showing problems. If Live support this problem we can explain easily. Please Understand customer problems.

    Ramu

  8. #8
    Hello Ramu,

    We have live chat support but for general questions. All technical questions and problems we are solving in tickets that's why you should create a ticket with good explanation in and may be with screenshots and we will solve it ASAP.
    Viktor,
    Flynax technical department,
    Best wishes.

  9. #9
    Tickets are taken for ever to answer though. The flynax team really needs to up their game....

  10. #10
    Flynax developer John's Avatar
    Join Date
    Oct 2009
    Posts
    587
    Hello Ibrahima,
    I am sorry for the inconvenient case, we will do the best to reply the ticket faster.

    John

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