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Thread: The biggest mistake of the Flynax Team

  1. #1
    Junior Member
    Join Date
    Mar 2014
    Posts
    18

    The biggest mistake of the Flynax Team

    As a new customer and owner of flynax license, I can see in here that the biggest mistake of the Flynax team is that they haven't invested (time and resources) in building a community of licensed users.
    I can totally understand this might have been intentional as they might prefer licensed users to turn to them for customizations, but from what I see on the forums, this doesn't work as they might have wished.
    It's never too late to invest on building a community of people who can actually help each other...

    A simple idea is: don't tell people to open a support ticket with you in order to provide them with a solution, do it in here so in case someone else has the same problem or wants the same customization, they could do it themselves.
    Trust me, it won't be less money for you through customizations, it'll be more money for you through loyalty.

    Just a few thoughts... now back to customizing my flynx site all alone...

  2. #2
    Flynax developer John's Avatar
    Join Date
    Oct 2009
    Posts
    606

    Red face

    Hello buddy,
    Actually this forum is the community of licensed Flynax Customers that you are talking about.
    Yes, our teach team members might ask you to submit a ticket if the task/modification you requested is too complicated
    and will require many changes. No one will understand such long instruction with number of points to do.
    But if the task isn't so hard and almost of forum user may reproduce the instruction our guys gladly share
    the solution on the forum, for example here:

    http://www.flynax.com/forum/showthre...og-in-box-bugs
    http://www.flynax.com/forum/showthre...Currency-field
    http://www.flynax.com/forum/showthre...mark-font-size
    http://www.flynax.com/forum/showthre...=7795#post7795
    http://www.flynax.com/forum/showthre...=7721#post7721
    http://www.flynax.com/forum/showthre...ut-a-Form-quot
    http://www.flynax.com/forum/showthre...=7668#post7668
    http://www.flynax.com/forum/showthre...=7520#post7520

    To be honest we would appreciate if you could keep the discussion of your issues on the forum and not submit the tickets
    Even more we opened a Market Place to release us from huge amount of the modification requests.

    John

  3. #3
    Market is dead ?

  4. #4
    Hello Mustafa,

    Yes we deleted this page. You can try to find 3rd party developers on upwork.com or freelancer.com
    Viktor,
    Flynax technical department,
    Best wishes.

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