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Thread: Flynax support - need your help

  1. #11
    yay! Thanks a bunch Dmitry!

  2. #12
    Thanks a bunch Dmitry - this issue has been resolved! yay!

  3. #13
    Flynax developer John's Avatar
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    Hello Marc,
    Thank you for so warm feedback about our support :d
    I hope the forum visitors will reach the last page of this thread and find your last post

    John

  4. #14
    Feel free to delete this thread. :p

  5. #15
    Flynax developer John's Avatar
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    Quote Originally Posted by Marc Austin View Post
    Feel free to delete this thread. :p
    Nope, we will keep it, people should know that our support isn't perfect but we always trying to
    make it so!

    John

  6. #16
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    Red face

    I have two Flynax licenses and just wanted to add that Dmitry has helped me with a lot of tech support and modifications. Indeed Flynax support is one of the best i have experienced. Please send my regards to Dmitry and the rest of the Flynax team!

  7. #17
    Flynax developer John's Avatar
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    Hi Louis,
    Dmitry isn't frequent user of our support forum due to huge overloading...
    I will pass your hi to him immediately!

    In turn I want to thank you for your positive feedback, we very appreciate it!

    John

  8. #18
    Flynax developer John's Avatar
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    Hello Marc,
    What are you waiting for? I went through the thread and found your "NOTE: This issue has been resolved - sorry for my public rant!"
    at the beginning, bottom your negative feedback and WTFs... To be honest we don't like the thread which starts from "WTF"...
    instead of such behavior you may just explain the problem and ask to solve it or call our support directly if you harry up with...

    So how we can help you now?

    John

  9. #19
    Quote Originally Posted by Marc Austin View Post
    NOTE: This issue has been resolved - sorry for my public rant!
    I am starting to get REALLY pissed off about flynax support.

    I bought the software 2 weeks ago.

    It took 4 DAYS before I was able to even download the software.
    I Agree with you they are late some time,
    But to let you know..
    When you will spend time to:
    1- Know this company in proper way.
    2-Understand the script it self.

    You will find your self so happy for using this solution and you will understand how this People/Comapny need our support.

    For me:
    1- Yes, I agree they late in them support.
    2- They are the best in all over the world for such solution.

    Hope you will fix your problem soon.

    Thank you,
    Tariq

  10. #20
    Quote Originally Posted by QuickRon View Post
    2 weeks is not a whole lot of time.
    2 weeks is ENOUGH TO MAKE YOU LOSE LOTS OF SALES....
    specially when you just started your own site, every sale is important..

    My 2 cent worth

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