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Thread: Contact us form no longer working

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  1. #1
    Junior Member
    Join Date
    Mar 2013
    Posts
    22

    Question Contact us form no longer working

    Hi guys,

    I have noticed people could no longer leave a message under the contact us page, it kept saying "The characters you entered do not match the captcha." then I decided to remove the captcha from the contact us page but it is still giving the same message. Has anyone encountered the same problem or knoiws how to fix it? Also, is there a way to send one of the message template to a user from the admin panel?

    Thanks.

  2. #2
    Hello Katete,

    You can fix it yourself or create ticket.

    If you want do it yourself see instruction below:

    go to ftp://includes>>controllers>>contact_us.inc.php

    find code:
    PHP Code:
    Only registered members can view the code
    and replace to:

    PHP Code:
    Only registered members can view the code
    save and check again.
    Viktor,
    Flynax technical department,
    Best wishes.

  3. #3
    Junior Member
    Join Date
    Mar 2013
    Posts
    22
    Alright Viktor, I will try it then let you know what happens

  4. #4
    Junior Member
    Join Date
    Mar 2013
    Posts
    22
    I have tried it and it works perfectly, now the system can't send messages to newly registered members and emails from the tell a friend option, do you know how to fix that?

    Thanks in advance

  5. #5
    Hello Katete,

    Would you please send me in PM ftp access details and I will check it on your site and fix.
    Viktor,
    Flynax technical department,
    Best wishes.

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