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Thread: What's up with you guys!

  1. #1
    Junior Member
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    Jan 2013
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    Angry What's up with you guys!

    I have a ticket that is open for more than a week and no body is responding to my ticket..

    When I requested the updates they came back to me with an invoice, I paid the invoice the moment I got it. Then no news from any body!!

    I also kept replying to the ticket with questions on when someone will start working on my 7 Hours change and nothing!!

    What is going on?

    [Edit] Technical Support on on-line chat promised that the changes will be live within 10 hours! hopefully this is true.
    Last edited by Omar Barkawi; March 19, 2013 at 10:38 PM.

  2. #2
    Flynax developer John's Avatar
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    Oct 2009
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    Hello Omar,
    Probably we missed your ticket because we checked tickets by your name and didn't find anything.
    Could you provide me with your ticket ID please?

    John
    Last edited by John; March 20, 2013 at 04:47 AM.

  3. #3
    Junior Member
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    Hi John,

    Here's the ticket #DZT-791129

    Thanks,

  4. #4
    Flynax developer John's Avatar
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    Hello Omar,
    Yes I found your ticket and the issue resolved now, I apologize for the delay with reply in the ticket,
    responsible staff was a bit overloaded and had not chance to reply you in time.

    John

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