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Thread: Script payed, but still not provided

  1. #1
    Guest

    Script payed, but still not provided

    Hello. i've check my mail and i don't have any login data, for my purchased script. there's been more than 5 hours from payment.

    What happend? :?:

  2. #2
    Flynax developer John's Avatar
    Join Date
    Oct 2009
    Posts
    606

    Re: Script payed, but still not provided

    Hello e1top,
    Please contact our sales department and provide them payment method you used and translation ID, they will provide you all necessary details.

    Thanks
    John

  3. #3
    Guest

    Re: Script payed, but still not provided

    me too.. script payed but havent received any email or anything from flynax. already emailed inbox@flynax.

  4. #4
    Guest

    Re: Script payed, but still not provided

    still waiting.. been 17 hours and no script.. :x

  5. #5
    Elena
    Guest

    Re: Script payed, but still not provided

    Hello vy,
    Could you send your info of script purchase to sales@flynax.com
    We check it and contact with you.

    Best regards,
    Helen lee

  6. #6
    Guest

    Re: Script payed, but still not provided

    Hi.

    I ordered the software 24hr ago and still no response or email from Flynax. When will I receive the software? How long does it take to send a email? Please let me know as soon as possible.

    Thanks, Kenneth :!:

  7. #7
    Junior Member
    Join Date
    Aug 2010
    Posts
    2

    Re: Script payed, but still not provided

    Dear Kenneth,

    As you bought the hosted package you were supposed to set our DNS for your domain. So, the problem might result from DNS taking too long to propagate. Let's give it a little more time.

  8. #8
    Guest

    Re: Script payed, but still not provided

    Hi David. I'm sorry. It is my fault. Flynax Team was prompt in emailing the information. The problem was it ended up in my Spam folder and I didn't see for some time. Again I'm sorry for the misunderstanding.

    Go Team Flynax!

    Thank-You.
    Kenneth

  9. #9
    Elena
    Guest

    Re: Script payed, but still not provided

    Thank you

  10. #10
    Guest

    Re: Script payed, but still not provided

    SAME PROBLEM HERE, IT'S BEEN ABOUT 20HRS AND NOT SCRIPT, I JUST DON'T UNDERSTAND WHY SUCH A LONG DELAY AFTER PAYMENT. PAYMENT THROUGH 2CO IS ALWAYS SECURE NO MATTER WHAT YOU BUY ON THE INTERNET. WHY SUCH A LONG DELAY.

    ALREADY HAVE POSTED 2 REQUESTS TICKETS FOR SUPPORT AND NO RESPONSE. I WISH YOU GUYS COULD BE A LITTLE BIT FASTER ON SUPPORT ISSUES. DON'T JUST SAY WE GIVE 24/7 SUPPORT AND THEN WE HAVE TO WAIT A DAY OR TWO TO GET A RESPONSE.