Use the same details which you use for your customer area
we're not trying to utilise your 1 month support because we reply to your tickets
but if you don't get emails it doesn't depend on us...
Type: Posts; User: Rudi
Use the same details which you use for your customer area
we're not trying to utilise your 1 month support because we reply to your tickets
but if you don't get emails it doesn't depend on us...
Log in to the ticket system using your account details: https://support.flynax.com/tickets/
and find your ticket by id (SAG-537546)
I've checked this ticket and seen some replies form our supporter, last was on 20 June, see screenshot
2898
it seems that emails didn't reach you
Have you checked emails through the ticket...
Hello Rene,
Could you send me your ticket id?