Hi,
I am using only membership plans in my website. I think, when the membership plan expired, Cron jobs doesn't sending any notice about expired membership to account owner. Account owners don't know they have expired plan.
Regards,
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Hi,
I am using only membership plans in my website. I think, when the membership plan expired, Cron jobs doesn't sending any notice about expired membership to account owner. Account owners don't know they have expired plan.
Regards,
Hello,
Maybe your cron doesn't send emails at all ? and the reason is not in cron ?
anyway, you need to create a ticket to look into this issue