Listing created email notification

Hi Flynax experts,

I noticed that when a user creates a listing, if they select a free listing plan they receive a "listing created" email, but when they select a paid listing plan they do not get this email.

In my email templates i have this email template: free_active_listing_created

Is there a way that all users get this email notification and not just free listing plan users?

thanks,
Chris

Hello Chris,

In fact, users get emails in any cases
in case of premium plan, maybe during the payment step some error occurs

I suggest creating a ticket so that we can look into the problem