Read Message Error

Hello Guys

In admin panel under read message why is it when you view the message to read it that it's showing in html format, how do you fix this or change it to read as normal text?

Thanks
David

Hello,

Could you provide some screenshot of the problem ?
or create a ticket regrading this issue

Hi Rudi

Please see screenshot of the issue you can se that when you view messages it's in html format.Attachment 2945

Thanks
David

We've fixed it on your end and this fix will be applied in the next update
now you should send a new message and check

the fix is the following:

go to ftp > includes > controllers > contact_us.inc.php

after:

PHP Code:

---

Only registered members can view the code. 


---

insert:

PHP Code:

---

Only registered members can view the code. 


---

then go to admin > controllers > tpl > contacts.tpl

find:

Code:

---

Only registered members can view the code.

---

and replace it with:

Code:

---

Only registered members can view the code.

---

Hi Rudi

Great work yet again i sent another message as a test and it's working fine as it's now reading without html format...

Regards
David

Rudi,

I think, we just need to change

Code:

---

Only registered members can view the code.

---

to

Code:

---

Only registered members can view the code.

---

No need to add

Code:

---

Only registered members can view the code.

---

Bahram,

of course you can use different quick solutions
but it's more important to determine the cause than the consequence and fix it