Recover Administrator password problem

Trying to recover FL Adminstrator password /w ZPanel
Tried adding simple password using
http://passwordsgenerator.net/md5-hash-generator/
and entering MD5 Hash of string in phpMyAdmin |fl_admins | pass

However still getting error message :
Username or password you’ve entered is incorrect.
Attention: You have 4 login attempt(s) left

Am I missing anything above ?

Kind Regards

Hello Nizam,

I suggest you create a ticket and we will add new password for admin panel and phpMyAdmin.

Many thanks Mr Viktor, followed your advice. Ticket created

Kind Regards

Hi Mr Viktor

Again, many thanks for all your assistance . You are the best !

Kind Regards