Originally Posted by
Pete Young
Wei Hong, one way you can sort this for now is to think a little outside of the box, to do this you would need to do 2 things.
as an example
Set your notification for renewal to say 7 days (or any number you like) and then lets say you package is for 90 days You then set your total days to 90 + 7 days (97 days ) in the description you word it something like 90 days + renewal ? not sure how to re word it but you have the idea.
So what happens here is that when they get the renewal email and they renew, and lets say they have 7 days to go then by renewing then they get the balance of the 7 days plus the new 90 days.
The last thing you could do and I think this can be done is make renewal inactive until the renew period (7 days ) comes into effect.
these changes would solve all problems, the worst that could happen is they would get extra days if they delayed renewal, is it ideal ? probably not but you could implement it as a effective workaround for now. you could add a small description on the renew page of how things work if you wanted to ?
Pete