Email problem after French translation

[Marc Girouard]

The new account and forgotten password validation emails do not work after my translation of the site into French.

They work very well in English.

Can you tell me the Phrase keys I need to check?
Where should I look for the problem?

THANKS

[Rudi]

You need to do the following:

in Common > Email Templates > find a corresponding template > Edit > Content

Now you need to compare placeholders (variables) in the French tab with placeholders from the English tab

They should be the same

[Marc Girouard]

The Email Templates seem correct.

The problem is that when I click the button, the email is not sent if the language is in French.

Only when an account is created and for forgotten passwords.

Can you be more specific about the correct corresponding template.

Thanks

[Rudi]

You need to create a ticket and we'll check this issue