View Full Version : Flynax Support - Update Website Request

Joe Can
July 12, 2021, 10:19 AM

May I get assistance updating my website from 4.8.1 to 4.8.2?

I submitted a ticket several weeks ago, but I still have not been issued an invoice.

Is there anything I need to do to get this started?

I am willing and able to make payment for the service.

July 13, 2021, 02:50 AM

There are many requests for update at the moment so there may be some delays in replying

Can I have the ticket id?

Joe Can
July 13, 2021, 03:47 AM

Not a problem.

Here is the ticket number: PYI-400253

Joe Can
July 13, 2021, 05:27 AM
I am sure I can perform the update if the Flynax team is occupied. I just need clarification on one update instruction.

The README file found inside 4.8.2 directory indicates the following: “Clear compiled smarty files: go to tmp/compile, tmp/aCompile directories and remove all '*.tpl.php' files (excluding .htaccess and index.html).”

At the end of the file it also indicates that full version of the instructions can be found here:

- https://forum.flynax.com/showthread.php?3049-Version-Upgrade

However, the full version of the instruction does not mention anything about deleting files from tmp/Compile or temp/aCompile.

Can I get clarification on this instruction?

Wei Hong
July 13, 2021, 06:08 AM
Yup, you need to delete them to avoid any conflict with new version.