Flynax Support - Update Website Request

[Joe Can]

Rudi,

May I get assistance updating my website from 4.8.1 to 4.8.2?

I submitted a ticket several weeks ago, but I still have not been issued an invoice.

Is there anything I need to do to get this started?

I am willing and able to make payment for the service.

[Rudi]

Joe,

There are many requests for update at the moment so there may be some delays in replying

Can I have the ticket id?

[Joe Can]

Understood.

Not a problem.

Here is the ticket number: PYI-400253

[Joe Can]

I am sure I can perform the update if the Flynax team is occupied. I just need clarification on one update instruction.

The README file found inside 4.8.2 directory indicates the following: “Clear compiled smarty files: go to tmp/compile, tmp/aCompile directories and remove all '*.tpl.php' files (excluding .htaccess and index.html).”

At the end of the file it also indicates that full version of the instructions can be found here:

- https://forum.flynax.com/showthread.php?3049-Version-Upgrade

However, the full version of the instruction does not mention anything about deleting files from tmp/Compile or temp/aCompile.

Can I get clarification on this instruction?

[Wei Hong]

Yup, you need to delete them to avoid any conflict with new version.