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Fahad Almutairi
September 21, 2012, 09:24 PM
Hello my friends

Someone hacked my mail
And entered into my account on flynax
And change the e-mail in my account on flynax

I discovered it and I've restored e-mail
But my account on flynax I can not restore the password!
When I enter the e-mail I see error message?

How i restored myaccount on flynax?

Morgan Bohman
September 22, 2012, 05:47 AM
Sorry to hear that, you can use the on-line chat or wait until they see this. Sure everything will be all right.

Mike
September 22, 2012, 09:00 AM
Dear Fahad,

Please submit a ticket to our helpdesk they will investigate it and help to restore access, for now i have disabled your account to avoid any further leakage.

Sorry if you resolved it already and now not able to login :)

Fahad Almutairi
September 22, 2012, 09:31 AM
I sent a ticket to support
I am awaiting a reply

Thank you for your help . .

Mike
September 22, 2012, 09:49 AM
You are welcome, any other info have been changed, or only email?

Fahad Almutairi
September 22, 2012, 02:34 PM
E-mail has been changed Because I you try to restore the password but I did not see a message on my email ?
But I do not know if it has been changed Domain: youcars.net ?
Or my name: Fahad almutairi ?

Mike
September 24, 2012, 04:38 AM
No, domain and name are not changed.