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David Da silva
April 16, 2018, 07:32 PM
Hello

I have an installation on my top domain.
I have recently installed a second version on /testSB/ to prepare the future installation on my top domain.
when trying to access www.subicicleta.com/testSB/, I got the custom error page of the top domain. error page not found

Top domain: www.subicicleta.com
test version: www.subicicleta.com/testSB

Can anyone help me with this matter?

Thank you!!

PD I have in my .htacces file

RewriteBase /testSB/

Viktor
April 17, 2018, 02:43 AM
Hello David,

Open file: ftp://testSB/.htaccess

find code at line ~7-8:


# The URL prefix to be used for per-directory
RewriteBase /


and replace to:


# The URL prefix to be used for per-directory
RewriteBase /testSB/

save and check again

David Da silva
April 17, 2018, 12:55 PM
I really already have that line in my file. and it still does not work. redirects me to the top domain, and throws me 404 error

Rudi
April 17, 2018, 01:07 PM
Hello,

in this case you'd better create a new ticket and we'll look into the problem

Viktor
April 18, 2018, 02:13 AM
Hello David,

But I see the working site on the subdirectory: https://www.subicicleta.com/testSB/ and categories and view details pages working properly without any errors.
Please try to clear browser cache and check again.