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Luna Fernando
August 9, 2017, 02:44 PM
Whenever I change the site to another server
I get this error

I change the permissions of the folders
But still the 500 error continues

The administrator panel works fine

Only the user interface of error 500

I would like solutions

-------- Subdomain tip-------------

Correcting error with subdomain

First 404 error correction in subdomains

In line # wildcard request from .htaccess file

Add RewriteCond %{HTTP_HOST} !^YourSubdomain\. [NC]
Below the

RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTP_HOST} !^m\. [NC]

Viktor
August 10, 2017, 03:21 AM
Hello Luna,

I suggest you create new ticket or write access to my PM. I will check and solve it ASAP.

Luna Fernando
August 10, 2017, 01:23 PM
Kevin solved it but I'm always changing server

I needed to know what the solution is because the site stays on average 2 days waiting for the support

And in my point of view have many users with the same problem at the time of migrating

And if we had the step by step for this correction would not need to open tickets at all times

At least possible corrections

Viktor
August 11, 2017, 06:51 AM
Hello Luan,

I don't know what a problem was on your site. I suggest you ask Kevin in ticket what was a problem with your site.