View Full Version : installation flynax 4.5.0

Simone Grava
July 10, 2016, 08:14 AM
Hi, I write this post,

because in a few days, flynax, wrong site live chat support ...

are all operators, off line.

I purchased the software 4.5.0, day 7 July ... flynax

I tried to install it by myself, on my server,

by following the installation procedure.

but is not successful,

because: he finished the procedure,

telling me to go to log in to administration,

I went to the page to log in,

but there remained blocked wouldn't let me in,

and if I tried to go on the site,

I had a white screen that says MYSQL ERROR ...

I state, that a friend who introduced me flynax,

had installed the software flynax,

on a server the same as mine, only he had the version 4.0.1 ...

He showed me also the installation procedure

as it did before me.

It was quick, and did not give him problems.

as the Admin Panel working, did log..

and the site worked without errors ...

so there should be no problem.

but maybe I'm unlucky.

or they changed something in the software ...

that by solving ... I don't know..

then we saw a chance to have it installed by flynax,

I opened a ticket to have it installed by technical support.

He said ALAN, technical support, 2 days ago ...

asking me to send them your login information,

phpmyadmin Administration Panel, and sftp.

and I readily supplied them.

yesterday, I tried to see if they had done the installation,

trying to see if by chance they had already installed,

as I found written,

the procedure requires time for technical support,

from 1 hour, 1 day,

in view of the workload that it has technical support to do the installations.

trying to see how I just said if the site had been installed,

I found the page of site maintenance,

and that I was very pleased, as were evidently working for installation.

I then waited a while,

to give way to do the work that had to be made.

then I reloaded the page ...

and got the page that precedes the main site of flynax,

for instance the page that the lying woman ...

with the 2 buttons to enter the main site. and a League title.

just at the top, error message appeared.

written in green color. It seems to me that it said that something was offline.

error messages anyway.

then I waited again. and after a while though,

I found this site as I left I..

in the sense ... to enable the help desk to do a clean installation..

I had deleted the database, and rename the install folder

for safety, so that if someone came to my site,

He hadn't have done damages or otherwise.

the link of my website is: www.escort-universe.com

the reason, for which I write this post,

is why I wrote three times already since yesterday to tech support,

inside the ticket. where I responded ALAN,

because, I loved to have updates on the progress of the installation..

and figure out what problems there were.

and to know more or less, how long were still needed. to complete the installation.

only that I have not received any response.

Maybe you have some problems, our customer support site.

then I write here as well:) ...

I don't want to annoy, nor rush.

I just want to understand:)

and be informed on developments.

Maybe I should get something to the admin server ... for ease of installation.

not knowing anything about wonder ... :)

at least with this post, you will also get the contribution, to all those who have problems in the future as my ...

I think it's always a handy thing.

and that never hurts. :)

Thank you ...

"excuse me for my English ... but I'm Italian and I'm using the translator. "

I wish you all a good day.

Annex wrote in the ticket:


I wanted to have some updates on the progress of the installation.

I saw today, you have tried to install my site flynax,

I was trying to see if it was installed.

trying to enter the site,

I saw the server maintenance,

I waited a while,

knowing you were doing construction.

to see if there were any news about successful installation,

I reloaded the page,

and is coming off the page that precedes flynax ...

to preload flynax ... where do the lying woman ...

but they appeared above error in Green lettering.

in fact it wasn't working the site.

as did enter the main site.

been having problems to install the site flynax?

What kind of problems do you have?

I have to ask something to the admin server?

how much longer do you think it takes to be able to install it?

to add a piece of information if you can be useful to know,

a friend of mine, who introduced me flynax

had installed a site flynax 4.0.1, on a server the same as mine

and everything worked ...

had made me see the installation

and had no problems ...

I don't want to put pressure on ... or disturb you.

only that I will start working on the site

for this I ask for information ...

Thank you ... "

Simone Grava
July 10, 2016, 08:47 AM
the point is this dear friends ..
since I have only 1 month of paid support ..
if it spends too much time to make this installation,
Then I find myself with no support when I serve ... :)

July 11, 2016, 05:28 AM
Hello Simone Grava,

We apologize for the delay but we were off on a short vacation; we're back and we're looking into your tickets and others.

We will give you 4-5 support days more :) don't worry about it.
Would you please send ftp access to my PM and I will check problem with installation.

Simone Grava
July 11, 2016, 07:26 AM
thanks dear viktor,
for your interest..
I sent two personal messages,
one containing the required data ..
and the other additional data .. and thanks:) ...
I look forward for your feedback :)

July 11, 2016, 09:47 AM
Hello Simone Grava,

All fixed. Please check your site again. I hope it should work like a charm :)
Let me know if will be any problems.

Simone Grava
July 11, 2016, 11:36 AM
It now serves the access data
the admin panel ..
I sent you a private message

then I found a couple of things that I do not know if they are normal ..

if I press on sing-in, nothing happens .. you do not ask me to do any login ..

then I tried to do a test account with my email ..
but I do not get me anything ..

it is important that the registration and log work :)

it is normal to do this thing? thank you..

Simone Grava
July 11, 2016, 11:45 AM
is normal? ...

Simone Grava
July 11, 2016, 05:45 PM
I formatted my pc,
avoidance of doubt ..
I cleaned everything .. updated everything ..
but the site does not work ..
I'm not enter the admin panel ..
I made a video ...
it's not my computer that does not go ..
I tried it on 4 different computers and on the phone ..
however in your site demo .. goes right to the aministrazione panel ..
how to solve this problem ??

this is link video.. https://youtu.be/uiXG7dn28gQ

July 13, 2016, 05:15 AM
Hello Simone Grava,

I have checked all your screen and all working properly, Also I logged to admin panel and it is working too.